Over the last six months, our work with MLI has transformed the way that our teams communicate. Each team that we've brought through their training has experienced a dramatic improvement in the quality of their discourse. They are on a journey that continues to pay dividends as they invest further.
The team at MLI has supplemented the training with follow-up coaching. Whether in-person or remote, their dexterity at engineering the right interactions is deeply appreciated by all the participants.
We're transitioning into a phase now where they will be training our staff to take these methods to the rest of the organization. This will be a major investment for our transformation team for the trainers and the subsequent roll-out. Our commitment to Matrix methods is a testament to the results we've seen so far and our expectations of the benefits we'll see throughout our organization.
-HB Weinberg, Vice President, Business Intelligence