Consulting Process
Our typical consulting and training process consists of three phases, and may include the following components.
- step 1: ASSESSMENT
- Identify presenting issues and needs
- Establish context, rationale and clear objectives
- Gather relevant data and qualitative research
- Assess individual, relational, team and system dynamics, both historically and present
- Conduct on-site consultation including expert professional observation of group and leadership dynamics
- step 2: FACILITATION
- Structured, experiential, skill-building group sessions
- On site task work on current issues and decisions
- Structural interventions generating new communication channels and distributed leadership within cross-functional and cross-level teams
- Assessment of next action items and implementation step
- Feedback from consultants re: challenges and opportunities
- step 3: FOLLOW-UP
- Coaching - individual and team
- Skill-building sessions - web-based and in-person
- Ongoing meeting facilitation
- Recommendations for further consultation and subsequent training sessions
Needs Assessment and Process Consultation
Delivery and Facilitation (1 - 3 days or equivalent)
Follow up focused on implementation and development